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Where do I submit my KYC documents for account upgrade? (Mobile Version)

After logging in, click on the three dots on the upper right corner of the page then click on “My Account”.

Select “KYC Verification” then upload your proof of identity and proof of address.

For further assistance, you may also contact us via email (support@tiger-pay.com

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May 17, 2021 No Comments

What can I do with my TIGERPAY account?

TIGER PAY is an e-wallet that supports multiple fiat currencies and cryptocurrencies in one digital platform.

Tiger Pay supports bank deposits and withdrawals, cryptocurrency transfer and payout, free currency exchange, and inter-wallet transfers.

Tiger Pay also offers its own prepaid debit card to Personal and Business account users.

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April 24, 2021 No Comments

Is registration to Tiger Pay free of charge?

Yes, registration is free of charge.

 

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April 24, 2021 No Comments

Are there any age and nationality restrictions for opening a Tiger Pay account?

Yes, only customers over the age of 18 can create a TIGER PAY account.

Yes, there are restrictions on the nationality of the applicant. Nationals in prohibited countries of FATF, OFAC, or similar organizations are not allowed to apply for TIGER PAY accounts.

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April 24, 2021 No Comments

How do I upgrade my account to Personal?

You may upgrade your account to Personal by submitting one proof of identity and one proof of address.

Check HERE the list of accepted documents.

Click HERE for the step-by-step guide on how to upgrade your account.

 

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April 24, 2021 No Comments

Is it possible to have multiple accounts? Can I register with my previously registered email address?

No, you can only have one individual TIGER PAY account. However, you may have a separate business/ corporate account. Note that you cannot use an email address that has already been registered with TIGER PAY.

 

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April 24, 2021 No Comments

Can I have both personal and business TIGER PAY accounts?

Yes, an individual account can be registered under your personal name and a Business account with your corporate name.

In this way, you can have both Personal and Business accounts.

 

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April 24, 2021 No Comments

What should I do if my KYC documents are not approved?

The details of the KYC document verification result will be sent to your registered email address.

Please check your email for the next step.

Please check the contents of the email sent from the following address:

support@tiger-pay.com

Note: Please be careful not to block the domain name to receive email from TIGER PAY.

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April 24, 2021 No Comments

What kind of license does TIGER PAY have?

TIGER PAY, together with our partner Andex Pay, holds a license issued by the Free Industrial Zone of Georgia.

Click HERE to learn more about the license.

 

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April 24, 2021 No Comments

Can I change the information in my TIGER PAY account?

Yes, you can change your TIGER PAY account information in the following settings:

1. You can change your registered email address, which is your login ID and password, in the [General Settings] under [My Account]

2. After logging in, you can change your password by clicking [Change Password] under [My Account].

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April 24, 2021 No Comments
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